Building Control in Digital Finance: How Self-Efficacy and Mobile Banking Quality Shape Responsible Financial Behavior under Privacy Concerns

https://doi.org/10.5281/zenodo.17832044

Abstract

This research paper investigates the relationship between digital financial self-efficacy mobile banking quality and responsible financial behavior mediated by perceived financial control and moderated by the digital privacy concern. Based on a three-wave time-lagged integrity, and data of 415 mobile banking users in Pakistan, PLS-SEM findings demonstrate that digital financial self-efficacy, as well as mobile banking quality, have a significant positive impact on perceived financial control which in turn, is a strong predictor of responsible financial behavior. The predictors are corroborated to mediate the effects, and the effect of digital privacy concern is negative in moderating the effect of perceived financial control on responsible financial behavior. CVPAT exhibits better predictive when it comes to the PLS-SEM model. These results contribute to the theory of digital finance and have informational prospects of enhancing user ability, platform quality, and privacy guarantee.